FAQs

Ship Happens Logistics

Have a logistics related question? Ship Happens Logistics has the answer. Check out these FAQs and give us a call today for more information!

  • Why choose Ship Happens Logistics as your freight partner?

    We pride ourselves on providing reliable and efficient logistics solutions, and with our cradle-to-grave approach, our team is able to ensure that your shipments reach their destination on time and in perfect condition. As one of the most reliable trucking companies in the industry, we’re committed to delivering seamless transport services tailored to your needs.

  • How does Ship Happens Logistics approach client communication?

    Transparent communication is fundamental to everyone’s success. At Ship Happens, we are prideful of being overly transparent with our communication, so you are informed every step of the way. Unlike some freight carriers, we believe in keeping our clients fully updated from pickup to delivery.

  • Do you offer custom solutions, or is it "one size fits all?"

    Ship Happens Logistics understands that every business has unique logistics needs. That's why we offer customized logistic solutions tailored to your specific requirements, ensuring peace of mind that your needs are proactively being met. Whether you're working with general freight or specialised tanker carriers, our team is equipped to support your operations efficiently.

  • What logistic services do you offer?

    With over 20 years of experience in the logistics industry, Ship Happens offers a comprehensive range of logistics services tailored to meet your specific requirements. Our services include FTL, LTL, Partial Truckload, Tanker, Drayage, Warehousing, Expedited shipping, Customs brokerage, and Cargo project handling. As one of the leading trucking companies, we’re committed to delivering reliable and efficient transport solutions across every service category.

  • What is a freight broker?

    A freight broker is a company or individual that facilitates the transportation of goods by utilizing the vast network of freight carriers to ensure efficient service and cost-effective rates, enabling and supporting the growth of your business.

  • Does Ship Happens Logistics care about sustainability?

    Absolutely! We are passionate about sustainability and integrate eco-friendly practices into our logistics operations to not only minimize the environmental impacts and contribute to a greener future but to help with long-term costs as well. By working with dependable freight carriers, we ensure that our commitment to sustainability is reflected in every part of our service.

  • Is Ship Happens Logistics a registered and insured freight broker?  

    Absolutely! We even take things a step further to provide additional security with our Cargo Insurance. With this, we can guarantee there will never be a loss to your valuable goods, whether you're shipping via tanker carriers or other transport methods.

  • What factors should I consider when choosing a freight broker?

    When selecting a freight broker, it’s essential to consider experience in your industry, standout communication, a strong carrier network, personalized customer service, and a proven track record of reliability. With trucking accounting for 72.6% (11.46 billion tons) of the nation's overland freight movement in 2023, according to Altexsoft, it’s clear that reliable trucking companies are a critical part of any effective logistics strategy. With over 20 years of experience in logistics and strong partnerships with top trucking companies, you can rely on Ship Happens to be prepared for all your shipping needs.